TERMS & CONDITIONS

PLEASE ENSURE YOU READ THESE TERMS AND CONDITIONS CAREFULLY. YOU ARE REQUIRED TO ACCEPT THEM IN ORDER TO USE THIS SITE.

1. Name of supplier

Calming Touch Baby Massage 

2. Your capacity to enter into contracts

By placing an order with us, you warrant that you are:

(a) legally capable of entering, and have the authority to enter, into binding contracts; and

(b) at least 18 years old. and

(c) your baby is currently healthy,well.and has no underlying health issues. Please consult your GP before any massage if you are unsure. 

(d) You agree to complete a health questionnaire prior to giving any massage giving Calming Touch Baby Massage full disclosure of all known and existing medical conditions and/or contraindications.. Any new conditions or contraindications that arise after completing this form should be highlighted to Calming Touch Baby Massage. 

You are to ensure that any child immunisations are completed at least 72 hours prior to massaging, as this is contraindicated for massage until after this time. 

Always complete a skin patch test on your baby's wrist when using baby massage oil and follow instructions on the bottle for storage and use.

3. Payments

You will need to make payment at the time you place your order. Please note that we will not be able to grant access to the Digital Content until the funds have reached our bank account.

4. When access to the Digital Content will be granted

When purchasing our course for yourself our aim is to allow immediate access to the Digital Content. When purchasing our course as a gift, the recipient will gain instant access upon registering. You agree that unforeseen technical problems can, on occasion prevent this. In these circumstances, we will resolve these as soon as is reasonably possible during usual business hours in the United Kingdom (i.e. between 9am and 5pm Monday to Friday, excluding bank/public holidays). If we are unable to resolve the problem within 14 days, you will have the right to cancel.

5. Use of the Digital Products
Subject to these terms and conditions and you paying for the rights to use the Digital Products, we grant you a non-exclusive, non-sub-licenceable and non-assignable right to use the Digital Products for your personal purposes. No ownership or copyright in any Digital Product shall pass to you.

You may NOT:


6. Cancellation and refund rights

YOU WILL LOSE THE RIGHT TO CANCEL THE CONTRACT ONCE YOU, OR THE THIRD PARTY INDICATED BY YOU, BEGIN TO VIEW ANY OF THE ONLINE COURSE CONTENT ON OUR WEBSITE.

6.1 No refund is available in respect of any online course or digital content after enrollment due to the nature of instant access to all the course material. 


7. Contact details

Complaints or comments: If you have any complaints about our Products or services or any aspect of the way we have dealt with your order please email

[email protected] 


8. Limitation of liability

8.1. If the Digital Content is defective, we shall have no liability to you unless you notify us by way of email ([email protected]) of the problem. We would normally expect that you would tell us within 7 working days of first attempting to access the Digital Content.

8.2. If you do not receive access to the Digital Content within 30 days of the date on which you ordered it, we shall normally have no liability to you unless you notify us by way of email ([email protected]) of the problem. We would normally expect that you would tell us within 7 days of the date on which you ordered the Digital Content.

8.3. If you notify a problem to us under this condition, our only obligation will be, at your option:

8.3.1. to make good any failure to gain access to the Digital Content; or

8.3.2. to refund to you the amount paid by you for the Digital Content in whatever way we choose.

Please contact [email protected] for any further advice or queries.